Dispatch Representative

Job description

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. This is an on-site position located in Jacksonville, FL. Training will be 5 days a week for 8-hour shifts, once all training is completed, schedule will adjust to 4 days a week for 10-hour shifts, including weekends. Position Summary: Our Dispatch Representatives are responsible for the coordination and maintenance of daily scheduled installation and service appointments and dispatching teams of technicians. The successful candidate will have strong int...