Commercial Assistant

Job description

Your mission The Commercial Assistant supports the Commercial and Distribution functions in sourcing and procurement projects. The successful candidate ensures accurate order processing, timely communication between internal and external stakeholders, and efficient coordination of distribution activities to maintain high service levels with key government bodies. 2. Key Responsibilities A. Order Management & Distribution Coordination - Process and track daily orders with accuracy and speed. - Resolve delivery issues, shortages, mispacks, and invoice discrepancies. - Liaise with 3PL partners and internal teams to coordinate and close out any queries. - Monitor order fulfilment, shortages, out of stocks and delivery performance. - Ensure delivery requirements and cutoff times are met. - Support on day-to-day management of government contracts B. Commercial & Sales Administration: - Maintain pricing files & SKU master data, - Support sales teams with queries on stock, pricing, delivery schedules, or customer activity. C. Reporting & Analytics: D. Internal Collaboration & General Administration - Support Operations Manager in data cleansing for daily/weekly/monthly reports including: -...