Patient Service Representative

Job description

Pay range: $21.30 - $27.69 Urgent Care Clinic - Bend South, Oregon ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION: TITLE: Patient Service Representative 1: REPORTS TO POSITION: Clinic Supervisor/Manager: DEPARTMENT: St. Charles Medical Group: DATE LAST REVIEWED: January 2025: OUR VISION: Creating America’s healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Patient Service Representative (PSR) position is staffed throughout all St Charles Health System ambulatory outpatient service lines and specialties, located throughout the Central Oregon tri-county area. POSITION OVERVIEW: The Patient Service Representative acts as liaison between patients and the professional staff by facilitating clerical and reception responsibilities and assisting in administrative tasks. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Patient Scheduling - Accurately schedules appointments based on d...