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Partnership Customer Experience Manager

HP · Sant Cugat Del Vallès, Catalonia, ES

Partnership Customer Experience Manager Description - Job Summary This role is responsible for driving various events, recommending integrated event strategi...

Job description

Partnership Customer Experience Manager Description -: Job Summary: This role is responsible for driving various events, recommending integrated event strategies, and overseeing all logistical aspects, including venue selection and exhibitor coordination. The role also involves managing agencies and contractors, handling budgets, creating project plans, and implementing engagement strategies to ensure a positive experience for participants. Additionally, the role applies advanced subject matter knowledge, leads complex projects, and fosters productive working relationships while providing mentorship to lower-level employees. Responsibilities: - Develops and executes partnership enablement strategies for customers to promote HP brand and products/solutions, leveraging the global sport sponsorship agreements of HP - Crafts and implements seamless customer experiences for our customers and channel partners around the sport events of Real Madrid and Scuderia Ferrari. - Sets and leads key event processes, including creation of detailed project plans, briefings, content management& speaker definition and leading follow-ups with cross-functional teams - Oversees all aspects of event logis...