Installation Driver Specialist

Job description

ABOUT THE ROLE: As a Technician Specialist, you aren't just a driver—you’re an ambassador, an expert installer, and a mentor. You’ll be the person bringing the latest tech and beautiful furniture to life, ensuring our customers get the premium experience they expect, as part of a 2-person delivery crew driving a 7.5-tonne vehicle. In addition to your contractual pay, any time worked between 18:00 - 22:00 will attract an Evening Premium at a rate of £3.25 per hour, and any time worked between 22:00 - 06:00 will attract a Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Key Responsibilities: Your day starts at the hub, prepping your 7.5-tonne vehicle with the warehouse team before heading out to make a difference. Premium Installation: Expertly installing furniture, white goods, and home cinema systems. Customer Ambassadorship: Acting as the face of John Lewis, treating every home with the utmost respect. Knowledge Sharing: Coaching your partner on the best installation techniques and customer service flourishes. Problem Solving: Handling the "unexpected" with a calm, professional attitude...