Response Specialist - South Zone

Job description

The role of the Response Specialist will be to support their geographic area with the day to day management of incidents and ongoing risk to colleague and customer safety. The role will be reviewing risk and ensuring support is provided where required to ensure the welfare of colleagues and customers within Sainsburys and Argos stores and other/additional relevant Sainsbury’s locations. You will need to work both reactively and proactively utilizing internal and external data to identify opportunities for change and continuous improvement. Reacting quickly at pace where live incidents have occurred within the business is essential. You will be required to deliver and demonstrate effective communication skills across all levels of the business to show direction and ownership. What you need to do: What you need to know and show - End to end management of Response Sheet & Post Incident Risk Review (PIRR) completion, ensuring business expectations are met, with an accurate account of the incident, collecting relevant information including CCTV and Body Worn Camera footage and reviewing. - Use investigation skills and sound judgement to identify the root cause of incidents and implement...