Sr Manager, Control Center

Job description

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job: - This job is a member of the Hubs & Gateways Team within the Customer Experience Division. - Translate front-line operational performance into data-driven recommendations, balancing commercial objectives with operational realities to improve reliability, customer experience, and overall network performance - Provides comprehensive administrative oversight for Control Center, including Emergency Management coordination, deicing program and project management, and people leadership through effective team management. - Responsible for leading and coordinating the daily operation of the Control Center with responsibility and authority to ensure that all operations are carried out within guidelines and policies set...