Senior Clinic Manager

Job description

Position Summary Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data. Qualifications: Required Education: Bachelor's degree and: Required Experience: 4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits. Preferred Experience: Experience in a large dental clinic operation. Knowledge of electronic health records and/or AxiUm software. Required Skills, Knowledge and Abilities: Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audit...