Technical Claims Consultant - Liability

Job description

Technical Claims Consultant – Commercial Liability Manchester: The Role: Direct Line Group is evolving, and our Commercial Claims function is at the heart of that transformation. As a Technical Claims Consultant within our Commercial Liability Direct team, you will manage complex and high‑value liability claims while acting as a trusted technical expert across the business. You will play a key role within our Large & Complex Loss Specialist Claims function, helping to deliver fair outcomes, technical excellence and continuous improvement in claims handling. What you'll be doing: Managing a portfolio of complex and high‑value Employers’, Public, Disease and Product Liability claims within delegated authority Leading detailed investigations, instructing external experts, and confirming indemnity positions through robust policy analysis Working closely with solicitors and counsel on liability assessment, litigation strategy and policy interpretation Negotiating fair, timely and commercially appropriate settlements while balancing legal and customer outcomes Acting as a technical specialist, coaching colleagues and contributing to continuous improvement in claims strategy and processes...