Store Team Lead - Quincy

Job description

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance. SUMMARY: This position is responsible for performing Sales Associate duties and providing guidance to Sales Associates. This position is also responsible for providing excellent customer service, operating and monitoring cash registers, and ensuring that policies and procedures are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Monitors cash registers for accuracy and reconciles registers at the end of the day. - Processes customer checks, charges and store credits, and corrects register voids and errors. - Handles customer objections and complaints. Escalates complaints to Store Manager as necessary. - Under the direction of the Store Manager, merchandises inventory by color, size, and s...