General Manager

Job description

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job posting is for a current vacancy. The Role: As General Manager of Medcan's new Markham location, this role will have full ownership of site performance; from P&L management and operational excellence to client experience and community engagement. Markham is a hub site offering Annual Health Assessments, Membership, Restore, Refine, and Fitness programming, supported by a cross-functional team of over 20 staff. The General Manager will ensure that Medcan's brand, hospitality standards, and clinical programs are executed exceptionally while tailoring the experience to the Markham community. The GM will also serve as Medcan's ambassador in the local market, building the relationships and visibility that drive awareness and growth. What You’ll Do: Client Experience and Hospitality: - Lead the delivery of personalized, high-touch client service across all programs and touchpoints at the Markham location. Ensure the client journey, from arrival, check-in, clinical flow and departure, is...