Strategic Risk Manager, Trust and Safety Strategic Command
Google · Sunnyvale, California, US
Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 10 years of experience in escalation management, crisis management, or a re...
Job description
Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 10 years of experience in escalation management, crisis management, or a related field. Preferred qualifications: - Experience in managing complex issues, crises, and escalations through stakeholder management and cross-functional collaboration, engaging simultaneously with executive leadership and front-line teams. - Ability and willingness to work across time zones, including sporadic off-hours work and weekend oncall work, to communicate with a globally distributed team. - Ability to separately grow in a high-pressure, fast-paced and unstructured environment with minimal manager guidance. - Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment. About the job: Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a bi...