Regional Operations Manager

Job description

At Tend, we do dentistry differently — bringing hospitality, technology, and clinical excellence together to create a new kind of dental experience. As the Regional Operations Leader for the Boston market, you’ll be the key driver of performance, growth, and a culture champion across multiple studios. This role is about more than operations — it’s about embodying Tend’s values and building a positive, inclusive culture that inspires our teams and delights our members.. Reporting to the VP of Operations, you’ll partner closely with Studio Managers, Lead Dentists, and cross-functional teams to deliver operational excellence, financial success, and an unparalleled patient experience. This position will support 4 Tend Studios across the Boston area What You’ll Do: - Lead Market Operations : Oversee the day-to-day operations and overall performance of multiple studios within the Boston market. - Drive Results : Own market-level P&L, identify trends, and implement strategies to achieve revenue, efficiency, and profitability goals. - Develop Leaders : Coach, mentor, and empower Studio Managers to run high-performing teams and build strong pipelines of talent. - Champion Patient Experience...