Business Administrator | Port Melbourne

Job description

Rentokil Initial has a great opportunity for an enthusiastic Business Administrator to join our team based in Port Melbourne on a Permanent full-time basis . We do require the successful candidate to be based in Melbourne , Victoria as this role will be based out of our office in Port Melbourne. You will be required to come into the office Monday to Friday. This role reports directly to the Business Administration Team Lead and will see you utilise your Customer Service experience to build customer relationships, work with technicians on scheduling and invoicing to customers within our Pre-Construction division. Core responsibilities in the role include: - Liaising with customers directly via email and phone calls on a daily basis - Resolve problems aligned to complaint resolution and customer in jeopardy procedures by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. - Build and maintain strong, long-lasting customer relationships with both external and internal customers - Work cross functionally with the internal service delivery teams to ensure customer needs are being met. - A high degree...