Communication Specialist

Job description

Section 1: Position Summary Assists in the coordination and fulfillment of qualified participant communications materials including development of education and enrollment materials, project and timeline management, and oversight of requests by working directly with clients and/or internal associates to ensure achievement of client expectations. Section 2: Job Functions, Essential Duties and Responsibilities - Manages all elements of creating, producing, and distributing employee benefit plan enrollment materials, including updating fund specific data and changes as they occur. - Works with other departments to review employee benefit plan specifications and requirements necessary to complete the enrollment process. Pinpoints and assists in resolving any initial questions, issues, and problems by ensuring all information is stated correctly throughout all enrollment materials satisfying client expectations. - Coordinates the preparation and delivery of completed enrollment kits to clients and/or employees prior to the start of an enrollment period and meetings. - Coordinates large mass mailings by creating mail merge files using document templates and address spreadsheets for mass...