Customer Experience Intern - Summer 2026
Emerson · Austin, Texas, US
We are looking for an individual with a passion for ensuring customer success to join our team! As a Customer Experience Intern, you will be responsible for...
Job description
We are looking for an individual with a passion for ensuring customer success to join our team! As a Customer Experience Intern, you will be responsible for understanding and elevating customer pain-points across the customer journey and acting on those that have the highest impact on the experience. You will act as a connector between the organization’s strategy and customer expectations to help the business make bold decisions to foster an effortless customer experience. For the top customer experience pain points, you will have the opportunity to alleviate them through project managing process or tool enhancements. Along the way, you will elevate those around you to think Customer First through the creation and delivery of enablement material. This internship is perfect for anyone who is results-oriented and enjoys working with cross-functional teams to drive an exceptional customer experience. Come join our team! In This Role, Your Responsibilities Will Be: - Project managing the creation and implementation of process/tool enhancements for top customer experience gaps. - Collaborating with business leaders and cross-functional teams as a customer advocate to integrate client fe...