Premier Banker 1

Job description

Description Summary: The Premier Banker 1 supports Sunward’s premier program by delivering warm, personalized service to premier members and assisting them with their day-to-day banking needs. The Premier Banker 1 partners with senior team members and licensed or investment professionals to ensure member needs are met, referring more complex situations appropriately. They provide guidance on standard banking products, support digital banking inquiries, assist with basic account structuring, and help members understand foundational financial wellness concepts. This role also contributes to deposit growth by identifying opportunities aligned with member goals and engaging in routine, structured outreach to deepen relationships. This position focuses on accuracy, hospitality, and a seamless member experience. This role does not perform teller transactions. Essential Functions: - Provide warm, personalized service to premier members across in-person, phone, and digital channels. - Serve as the go-to contact for assigned members, managing routine service needs and ensuring timely follow-ups to support a smooth, consistent experience. - Recommend and fulfill standard retail banking produ...