Welcome Center Agent

Job description

Company Description Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. Job Description: Responsible for providing quality customer service to all Specialty Marketing packages. ESSENTIAL DUTIES AND RESPONSIBILITIES. - Check-in Specialty Marketing packages. - Assign units. - Issue room keys. - Collect deposit and taxes. - Issue parking permit. - Hook tours, book attraction/dinner reservations, sell attraction tickets, add extra nights, upgrade packages. - Qualify guests for presentation. - Courtesy call guests after check-in. - Provide customer service to all Specialty Marketing packages. - Work with confidential informatio...