Unit Secretary - Adult Inpatient Psych - Day/Eve
WellSpan Health · York, Pennsylvania, US
Full-time, Day/Eve 7a-7p Includes every third weekend & rotating holiday schedule 72 hrs/2 weeks General Summary Acts as a receptionist for visitors and serv...
Job description
Full-time, Day/Eve 7a-7p Includes every third weekend & rotating holiday schedule 72 hrs/2 weeks General Summary: Acts as a receptionist for visitors and serves as a central contact for telephone calls and a distribution point for paper and electronic communication, laboratory and test results. Interacts daily with visitors, patients, physicians and staff and displays a positive, helpful attitude. Demonstrates ability to accurately transcribe physician orders and creates and maintains the medical record. Schedules patient care services. Is responsible for electronic data entry and retrieval. Is a key member of the care delivery team. Duties and Responsibilities: Essential Functions: - Greets, directs and assists physicians, visitors, patients and ancillary department staff. Orients patients to their rooms as appropriate. - Answers telephone using personable etiquette. Answers inquiries by providing accurate information or forwarding callers to appropriate resource. Responds to intercom and email. Identifies emergency messages, directs information to the appropriate personnel. Maintains confidentiality. - Enters and/or retrieves data from established computer files using knowledge o...