Scheduling Team Services Supervisor

Job description

Cortica is looking for a Scheduling Team Services Supervisor to join our expandi ng multi-disciplinary team. As the Supervisor for the Scheduling Care Coordinators, you will be responsible for leading and overseeing daily scheduling operations across various centers and disciplines, fostering team collaboration and ensuring maximum utilization of authorized hours based on clinical guidelines. You'll serve as the critical point of escalation and support, providing strategic guidance, troubleshooting complex issues, and promoting open communication among team members. Your role will also entail maintaining adherence to Service Level Agreements (SLAs) and ensuring adherence to best practices for optimal scheduling. We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! We believe a great culture attracts great people. We also believe...