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Concierge- Haslett, MI

American House Senior Living Communities · Haslett, Michigan, US

Every other Friday, Saturday, Saturday Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, bu...

Job description

Every other Friday, Saturday, Saturday Concierge Position Summary: Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled. Primary Responsibilities for Concierge: - Ensure the highest quality of customer service is available for our residents - Answers a multiline telephone, screens and directs calls - Greets guests and residents entering the building and may direct to correct destination - Respond and address to any resident concerns which arise during shift - Provides general administrative and clerical support - Schedules appointments - Receive and sort mail and deliveries - Must be proficient in word processing, spreadsheets, and email - Responsible for carrying out any emergency procedures required during shift - Responsible to be knowledgeable and successful using the BILD sales system - Responsible for running or overseeing weekend activities - Notifies Executive Director of emergency situations - Notes areas or articles in need of repair and reports to Assistant Director - Other duties as assigned by Executive Director Physical Requirem...