Service Manager - NAFTA Region

Job description

Location: Pine Brook, NJ | Travel: Up to 25% (Domestic & International) About the Role: IPCO-NAFTA is seeking a Service Manager to lead our Technical Service Department and build a proactive, customer-focused culture. This role oversees installation, maintenance, and repair operations while ensuring safety, quality, and financial targets are met across the NAFTA region. Key Responsibilities: - Lead and develop a proactive service team - Manage budgets, payroll, and service contracts - Oversee safety compliance and quality audits - Recruit, train, and schedule service personnel - Support technical troubleshooting and customer presentations Qualifications: - Bachelor’s degree in engineering or equivalent experience - 7-10 years in technical service management (rotating equipment preferred) - Strong mechanical aptitude; welding experience a plus - Proven leadership and communication skills Benefits Snapshot: Apply today: Send your resume to wendy.juarez@ipco.com - Health & Wellness: Comprehensive Health Coverage for You & Your Family - Because Peace of Mind Matters (multiple medical plan options, dental & vision coverage, telehealth access) - Company-Paid Coverage: Life insurance, sho...