Community & Workforce Coordinator - Community Assistance Division

Job description

Job Description Summary Department - Community Resources & Workforce Development Job Description Job Type: Classified: Job Classification: 5514 - Community & Workforce Coordinator Salary Grade: 11: Pay Range: Hiring Range: $54,891 - $65,873 Annually Pay Range: $54,891 - $76,856 Annually Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position. The Community & Workforce Coordinator oversees daily operations of the Homelessness Prevention Hub, which includes managing staff who respond to calls related to homelessness prevention, emergency assistance, EELS (Emergency Eviction Legal Services), and workforce-related support. This position ensures high-quality service delivery by supervising front-line Specialists, handling escalation calls, managing schedules and phone queue coverage, monitoring workflow, and providing performance coaching and training. The coordinator serves as a key resource for staff regarding program policies,...