Emergency Veterinary Receptionist - Evening

Job description

Emergency Veterinary Receptionist - Evening Department: Receptionists: Employment Type: Full Time: Location: Hickory, North Carolina: Reporting To: Melinda Kilby: Description: Specialty Services | Not an Entry-Level Role Carolina Animal Specialty & Emergency (CASE) is seeking an experienced Veterinary Receptionist / Client Service Representative (CSR) to support our Specialty Services team in Hickory, NC. This is a high-impact, client-facing role designed for professionals who excel in veterinary reception, client engagement, and service excellence within fast-paced medical environments. Our Veterinary Receptionists/CSRs are essential to the patient experience—guiding clients from initial contact through discharge and follow-up with accuracy, empathy, and professionalism. As a 24-hour specialty and emergency hospital , CASE provides Internal Medicine, Surgery, and Emergency & Critical Care services. This role requires individuals who are confident in advanced client communication, scheduling complexity, and multi-department coordination . 🔍 What You’ll Do 🎯 What We’re Looking For This is not an entry-level Veterinary Receptionist role. Candidates must demonstrate advanced communica...