Social Media Operations Team Leader

Job description

You're passionate about a career delivering solutions that impact millions. You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do. In this role, you'll: Join our Operations Communications team, where you will lead the delivery of real-time social media communications that keep customers informed and moving across the transport network. In this role, you will oversee how operational information is translated into clear, timely and engaging social media content during disruptions, incidents and major events. You will lead a team operating in a fast-paced, operational environment, ensuring messaging is accurate, consistent and supports customer decision-making in critical moments. You will: This is a Permanent, Full Time position located at our Transport Management Centre (TMC) at Eveleigh. Due to the operational nature of this team, you will be required to work outside standard business hours to support operational demands when required. For more information on this position and business unit, view the role description and information pack . - Lead and de...