Campus Receptionist

Job description

The Campus Receptionist is responsible for operating the multiline telephone system, answer incoming calls and direct the callers to the appropriate personnel. ESSENTIAL DUTIES, RESPONSIBLITIES, AND EXPECTATIONS: - Create a positive first impression on all visitors by being the friendly, calm and courteous greeter of our students, our customers, and our vendors; - Retrieve messages from voice mail and forwards to appropriate personnel; - Answer incoming telephone calls, determine the purpose of the calls and forward the calls to appropriate personnel or department; - Maintain a clean front area that is uncluttered and projects a professional image; - Take and deliver messages or transfers calls to voice mail when appropriate personnel are unavailable; - Create files, review prospective student documents for accuracy, make copies, and scan documents into system; - Create and/or run reports as required; - Answer question about organization and provide callers with address, directions, and other information; - Welcome on-site visitors, determine the nature of their business, and announce visitors to appropriate personnel; - Monitor all activity at the front door of the campus; - Maint...