Lead Data Engineer, Customer Identity Analytics (Hybrid - Seattle, WA)

Job description

Job Description In the Data & Analytics Services organization, our teams build and maintain the data infrastructure that powers customer analytics, merchandising insights, and marketing measurement across Nordstrom. We help ensure customers receive a seamless, personalized experience across every channel by building the unified data assets that drive business decisions at every level of the company. Delivering great customer experiences — from relevant recommendations to accurate loyalty rewards to effective marketing — depends on a consistent view of our customers across channels. Our Customer Identity team maintains the platform that makes this possible, and this role will serve as its technical lead. As the Lead Data Engineer on the Customer Identity team, you will own the technical direction: hands-on with customer recognition systems and data quality analysis while also setting roadmap and strategy for the team. You’ll guide 4 engineers, with plans to grow the team as scope expands. You’ll own the full lifecycle of identity platform quality — from improving match accuracy to designing quality KPIs to modernizing our data platform architecture. A day in the life... You own this...