Onsite Field Services Technician, Sudbury, ON

Job description

Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com . Essential for Job Functions. - Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes. - Responsible for troubleshooting issues with tablets for software related problems. - Responsible for working with 3rd party vendors for troubleshooting issues. - Responsible for imaging tablet devices and ensuring proper images are installed. - Responsible for testing the new images when they are released to ensure functionality on the tablet devices and report issues to th...