Appointment Specialist I

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title: Appointment Specialist I Location: Weston Facility: Krupa Center Weston Department: Job Code: 000783 Shift: Days Schedule: 8:00am-5:00pm Job Summary: Processes the preregistration of new patients to Cleveland Clinic and schedules consults and follow-up visits. Responsibilities: Education: Certifications: - Preregisters new patients to the Cleveland Clinic, following the specific guidelines of CCF. - Determines correct physician within the specified department with the correct insurance and credentialing. - Verifies patient insurance eligibility to procure referrals for HMO patients seeing CCF specialists. - Schedules appointments requested through the CCF WEB site. - Meets standards related to call responses, accuracy and customer service. - Other duties as assigned. - High School...