Guest Service Representative- Embassy Suites, Grand Rapids Downtown

Job description

​ Embassy Suites Downtown Grand Rapids is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry! - Position can be used as a paid internship - Shifts: Part-time. Flexible schedule. - Wage: Starts at $16.00/hour, based on experience Benefits Include: - Hotel and restaurant discounts - Earned Paid Time Off for ALL Team Members - Insurance (health, vision, dental, life) for full time Team Members - Flexible schedules (dependent on position) - Holiday Pay - 8 hours of paid volunteer time per year (must be accredited) - Advancement opportunities - 100% paid maternity/paternity or adoption leave for those who qualify for FMLA - Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations) Position Summary: Responsible for providing strong sales techniques and excellent guest service, according to Suburban Inns Core Values and Hilton/Embassy Suites standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: - Greet all guests in a friendly, positive manner. Ask questions...