Insurance Customer Service Representative - FT - Chatsworth

Job description

Description Job Title: Insurance Customer Service Representative – Fulltime - Chatsworth Overview: The Insurance Customer Service Representative (located in our Chatsworth Corporate offices) will provide service to Premier America members for insurance products offered by the credit union and assure the success and growth of the Insurance Services Department. What You Will Do: - Assumes responsibility for providing service to members that are insurance policy holders with the credit union, assuring department procedures are followed and goals are achieved. - Maintains a complete understanding of the insurance products offered, educates members on the value of the products and be capable of issuing new insurance policies on the platform of all the appointed carriers. - Performs policy reviews and policy rewrites to offer the best possible solution for members and the credit union. - Uses the Carriers and credit union underwriting guidelines and business appetite to complete policy endorsements and cross sell other suitable products to members. - Conducts every member interaction following the procedures, standards and playbook of the Property Insurance Department. - Assumes responsi...