Process Improvement Manager | Drive Strategic Transformation Across Our Group | 12 Month Max Term

Job description

About the Role: Due to an internal move, we’re on the hunt for a Process Improvement Manager who can bring clarity to complexity and lead high-impact initiatives that align with our group’s strategic goals. This is more than a "process role" – it's about redesigning the way we operate, influencing at the highest levels, and embedding lasting improvements across our business. What You’ll Be Doing…: What You Bring to the Table… - Lead Game-Changing Initiatives – Work directly with Executive, senior leadership, and SMEs to identify, design, and embed new operating models that drive group-wide transformation. - Turn Ambiguity into Action – Distil complex, high-level problems into clear, structured, and value-driven solutions. - Reimagine the Way We Work – Map and improve processes with a sharp focus on customer experience, using data, insight, and design thinking. - Influence at the Top – Build strong relationships, gain buy-in, and shape decision-making by facilitating conversations and presenting with impact. - Be a Capability Builder – Uplift continuous improvement capability across SRG by coaching, training, and supporting leaders in applying process excellence tools and mindsets....