Administrative Support 09 - Registration
St. Joseph's Healthcare Hamilton · Hamilton, Ontario, CA
POSITION SUMMARY This position is responsible for performing patient registration in support of patients and health care providers while maintaining the high...
Job description
POSITION SUMMARY: This position is responsible for performing patient registration in support of patients and health care providers while maintaining the highest standard of service excellence in a caring, compassionate, confidential and secure manner. This position is responsible for capturing all patient demographic, diagnostic, and insurance information for patient registration. QUALIFICATIONS: - Basic skill level in MS Word and Excel required. - Spelling, medical spelling and medical terminology must be at a basic skill level. - Typing speed at a basic skill level is required. - Clerical testing may be required as part of the selection process. - Graduate of a recognized Health Office Administration course, or equivalent experience and/or education. - Knowledge of beds and related hospital services. - Excellent verbal communication skills. Must be comfortable in questioning patients in order to collect necessary data elements, including demographics and insurance information. - Good written communication skills. - Customer service oriented. - Adept in working in a high volume, high stress area dealing with competing priorities. - Experience in patient registration/patient proce...