Customer Support Agent

Job description

Great career opportunity! Join our team as a Customer Support Agent . Spanish language skills are a plus but not required. Eligible for full-time benefits including up to 20 days paid vacation/holidays your first year, Medical/dental/vision coverage, Employee Stock Ownership Program and 401k. The hiring range for this opportunity is $18.00 to $19.20 per hour along with incentive opportunities, creating a competitive total compensation package based on our pay scale, and may be modified by location and is commensurate with qualifications and experience. The hours of operation for this department are Monday through Friday 7am - 7pm and Saturday 9am - 6pm. Closed all Federal Holidays! Please note, this position may require a split day off schedule. POSITION SUMMARY: Customer Support Agents deliver on our promise of Service with Solutions every day. They make every interaction enjoyable, bringing a sincere and pleasant approach that reminds our customers why they do business with a community bank. They are problem solvers, using empathy to understand and address customer concerns completely. Agents collaborate as needed across the bank as one team, employing their skills and knowledge...