A/R Collections

Job description

Description SUMMARY: The Collection Specialist is responsible for collection of past due customer accounts, account maintenance, customer account research, customer service for external and internal customers and other general administrative duties in the Accounts Receivable Department. JOB DESCRIPTION: The Collection Specialist will monitor the customer account base and contact customers as necessary to facilitate the collection of past due amounts. The Collection Specialist will be a point of contact for customer service for our external and internal customers. Account research and file maintenance will also be responsibilities of this position. The Collection Specialist will also provide some back-up capabilities for the Accounts Receivable Manager. Requirements: SKILLS/RESPONSIBILITIES: Review delinquent account records to determine which customers must be contacted for collection of overdue amounts. Organize work load according to degree and amount of delinquency for collection. Verify accuracy of account information. Prepare and refer accounts to manager for final collection efforts. Provide quality, professional and prompt customer service to all external and internal custom...