Front Desk Supervisor-Holiday Hills Resort

Job description

The Front Desk Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual will participate in the hiring, training, evaluation, and supervision of all personnel. Additional responsibilities include ongoing training, coaching, and counseling. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition. COMPANY BENEFITS: Shift Requirements: Open availability is required, including weekends and holidays. - Excellent Company Culture - Comprehensive Benefits: Medical, Dental, Vision & Prescription - EAP - Employee Assistance Program - 401K with Company Match - EAP-Employee Assistance program - Plenty of PTO - Heavily Discounted Hospitality Stays & the Company Perks Website - Tuition Assistance - Growth Opportunities & Stability ESSENTIAL DUTIES AND TASKS: - Assist Front Desk Manager in assuring Front Desk business transactions (check-ins/out, etc.) are completed in accordance with company standards. - Assist in leading the front desk team toward providing an exceptional and memorable vacation experience for all guests, including...