Call Center Customer Service Representative

Job description

This position reports to our 2221 Lakeside Blvd , Richardson, TX 75082 location. If selected, you must be able to report to this work location. This position requires office presence of a minimum of 5 days per week. This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Our Premier Service Consultants earn $20.16 hourly. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close...