Senior Executive Casino Host (Full Time; Swing)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Senior Executive Casino Host DEPARTMENT: Casino Marketing: GRADE/FLSA STATUS: S16—Exempt--Incentive Bonus Eligible: BADGE TYPE/COLOR: Key—Blue: REPORTS TO: Supervisor, Senior Executive Casino Host SUPERVISES: N/A: JOB SUMMARY: Own all aspects of strategic relationships with a specific group of 300-500 VIP players for whom they direct account development, relationship building and service while on property. Purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: - Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs - Builds loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques - Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team...