RFS Lease Commencement Team, Specialist

Job description

RFS Lease Commencement Team, Specialist Position Profile: Responsible for evaluating and performing maintenance requests submitted to RFS. This role maintains the integrity of the internal lease deck by auditing customer lease agreements, monitoring Infolease reports, and updating Infolease accordingly. The position also advises non-FSB users on internal lease policy and collaborates with Sales, Customer Administration, and Accounting to initiate or resolve customer billing issues. Job Duties and Responsibilities: - Review and audit customer paperwork, lease agreements, and associated documents. - Review and audit requests to modify lease billing to ensure supporting documentation is accurate and complete. - Modify internal lease billing in Infolease in accordance with customer-signed documents. - Review requests for customer credits to ensure proper approvals have been obtained based on O‑15 policy. - Provide internal lease support and respond to billing-related inquiries. - Serve as a resource for IT during internal lease testing and system updates. - Facilitate conference calls as needed to resolve customer billing issues. - Maintain a variety of monthly internal lease reports....