Front Desk Coordinator

Job description

Wellness Coordinator (WC) Job Description Joint Ventures LLC – The Joint Chiropractic Job Summary: The Wellness Coordinator (WC) plays a vital role in delivering an exceptional patient experience while driving clinic performance through membership sales and operational excellence. This position is responsible for creating a welcoming, efficient, and patient-centered environment while supporting clinic goals, team collaboration, and overall business growth. The ideal candidate is energetic, sales-driven, highly organized, and passionate about helping others through wellness care. Key Responsibilities: Patient Experience & Front Desk Operations - Greet all members and patients with a warm, professional, and engaging demeanor - Manage patient check-in/check-out processes efficiently using clinic systems (e.g., POS, Carbon) - Maintain smooth patient flow to support both new patients and established visits - Answer phones, schedule appointments, and assist with patient inquiries - Assist patients with completing required forms and onboarding processes - Ensure all patient interactions reflect a high level of service and professionalism Sales & Membership Growth: - Confidently present an...