JobMesh

Customer Representative (Hebrew-Speaking) - On Site - Temporal - PO01

Concentrix · Barcelona, Catalonia, ES

Job Title: Customer Representative (Hebrew-Speaking) - On Site - Temporal - PO01 Job Description Role Overview : In Partner. Co we are seeking a customer ser...

Job description

Job Title: Customer Representative (Hebrew-Speaking) - On Site - Temporal - PO01 Job Description: Role Overview: In Partner.Co we are seeking a customer service advisor to join our team. As a CSA, you will offer advice and guidance to our customers, process purchase orders and assist customer queriese. You should demonstrate excellent communication skills and strive to exceed customer expectations. To be successful as a CSA, you should be a Partner.Co brand ambassador, resourceful, energetic and detail-oriented person. Outstanding CSA add value to the customer experience and can solve any issues to the customer’s satisfaction. RESPONSIBILITIES: Helping customers by providing advice, guidance and excellent customer service in a genuine, fun and interactive manner. Always provide first class customer satisfaction and do whatever is necessary to support our customers via phone line and digital channels, Ensure correct presentation of the customer’s corporate and brand images in all interactions. Collaborate with other departments (customer relations, sales etc.) to manage reputation, identify key players and coordinate actions of sales in all channels. Take brand ownership and provide...