Customer Success Specialist with French

Job description

Customer Success Specialist with French Michelin is hiring!: This role is responsible for the management of a designated portfolio of signed contracts with customers from Benelux and responsible for all elements related to their management including the billing process and offerings. The Customer Success Specialist will assist customers and service providers, seeking solutions to meet their needs with efficiency, agility and quality while respecting the company values. - - - - - - - - - - - - What we’re looking for: Bachelor’s degree; Fluency in English and French (at least B2 level); Customer support or invoicing experience;: Problem solving skills and customer-oriented approach; Team-worker attitude and proactivity;: Analytical skills;: The Customer Success Specialist will be responsible for: Management of contracts / prices / commercial conditions: Correct and timely setting of manual prices and commercial conditions based on contracts and KAM Verification of contracts, price accuracy and commercial conditions Performing internal control processes applicable to prices and commercial conditions based on contracts and KAM Keeping the archives up to date for the contracts entrusted...