Inside Sales - Order Entry Support

Job description

Job DetailsJob Location: Corporate - Portland - Portland, OR 97210We are seeking a highly organized and detail-oriented Inside Sales professional to provide order-entry support for customer call-ins and our field sales staff. This role is critical to ensuring smooth order processing, accurate data entry, and excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage a high volume of daily tasks efficiently. Key Responsibilities: Call & Email Management: Handle incoming customer calls & Emails, direct inquiries to the appropriate sales representatives or departments, and take and submit phone/Email orders. Sales Team Support: Enter orders on behalf of field sales staff and other team members who receive order requests. Order Tracking: Coordinate with dispatch and other departments to obtain order ETA information and communicate updates to customers and internal teams. Qualifications: High school diploma or equivalent; additional relevant education is a plus. Proven administrative experience in a support role, preferably in a sales or credit-related environment. Strong organizational skills and abili...