Field Service Technician, Rental-Lift Truck

Job description

Working Hours/Days 7:00 AM – 4:00 PM Mon - Fri, some Saturdays and overtime as needed. Overview: Perform maintenance, diagnosis, and repairs in the field, on customer owned or Altorfer rental lift trucks/forklifts, Caterpillar, and other allied type construction equipment. Location areas to be serviced are: Cedar Rapids, IA., Cedar Falls, IA. and Dubuque, IA. Basic Duties: - Provide exceptional service to our customers by performing maintenance, diagnosis, and repairs on allied type construction and lift truck equipment. - Assist in the decision if equipment needs to be transported into the shop to complete repairs. - Establish and maintain service-oriented working relationship with customers. - Plan and execute the repair of various pieces of rental equipment. - Provide excellent customer service to all customers. - Complete service reports and all other paperwork before and after repairs are made - May perform other related duties as requested and/or assigned. - Keep current with industry standards. Qualifications: - Successful completion of a formal technical training program preferred or a minimum of 2 years of previous related work experience required. - Previous experience wo...