Consumer Mediation Officer

Job description

Job Information Job Title: Consumer Mediation Officer Job Requisition ID: 82360 Ministry: Affordability and Utilities Location: Edmonton Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Permanent/Temporary: Permanent Scope: Open Competition Closing Date: April 24, 2026 Classification: Program Services 1 Salary: ​$2,366.06 to $3,079.52 bi-weekly ($61,754 - $80,375/year) The Ministry of Affordability and Utilities leads and coordinates government’s ongoing efforts to make everyday life more affordable, manages and develops policy for the development of the province's utilities sector and oversees a reliable and affordable electricity system for Albertans. To learn more about Affordability and Utilities, follow this link: https://www.alberta.ca/affordability-and-utilities .The Utilities Consumer Advocate's mandate is to educate, advocate and mediate for Alberta's residential, farm and small business electricity and natural gas consumers. Role Responsibilities: Reporting to the Team Lead, the Consumer Mediation Officer is responsible for representing and protecting the interests of Alberta's utility consumers in their dealings with government, regulators and utility com...