Restaurant Manager
Best Western Premier the Central Hotel & Conference Center · Harrisburg, Pennsylvania, US
Description Job Summary: The Restaurant Manager is responsible for maintaining high quality, consistent food and beverage service during breakfast, lunch, an...
Job description
Description Job Summary: The Restaurant Manager is responsible for maintaining high quality, consistent food and beverage service during breakfast, lunch, and dinner in O’Reilly’s Taproom & Kitchen. The restaurant manager supports the Food & Beverage Department through the proper management of the FOH operations of O’Reilly’s Taproom & Kitchen. All responsibilities support the goal of enhancing and influencing the overall guest experience while maintaining compliance with company practice, cost projections and mission statements. Indicators of Success: - Financial – Gross Operating Profit, Revenue, Average Check, Labor Control, Cost Control - Guest Satisfaction & Loyalty – Medallia, Trip Advisor, Comment Cards, Annual QA - Team Building & Satisfaction – Reduce & Maintain Turnover, Culture, Training & Development Areas of Responsibility: o Develops and maintains special promotions, provides team members with appreciation, recognition, encouragement, and consistent training o Maximizes productivity by using forecasting techniques to adjust and maintain scheduling for the Front of House, and Back of House Team Members o Maintains a high quality, consistent product while providing frie...