Content Design Senior Associate

Job description

Enhance customer experiences through expert content design at a leading financial institution. Join our team to make a significant impact through innovative content design that drives customer confidence and satisfaction. As a Content Design Senior Associate in Wealth Management , you will shape customer experiences through content and help build confidence across our products and services. You will plan, create, and structure product content within a user experience design framework, applying content design principles to improve clarity and usability. You will collaborate with cross-functional partners to ensure narrative consistency, with influence that extends to product design, architecture, and functionality. Job responsibilities: - Develop and implement content strategies for products and features aligned to UX principles and business objectives. - Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for diverse audiences. - Create content taxonomies to improve organization and structure, incorporating user feedback and insights for continuous improvement. - Apply brand voice to produce clear, concise content that co...