Brand Experience Support Specialist

Job description

Job DetailsJob Location: Salem Office - Salem, NH 03079Job Shift: Full TimePOSITION SUMMARY: The Brand Experience Support Specialist is responsible for supporting enterprise clients across industries such as financial services, automotive, and utilities by assisting with Salesforce.com interactions, digital asset development, and project coordination. Combining client-facing support with cross-functional collaboration, this role ensures the timely and accurate execution of client initiatives. In addition to maintaining project documentation and delivering brand-aligned web and marketing materials, the Brand Experience Support Specialist plays a key role in enhancing client engagement, supporting sales/operations enablement efforts, and contributing to the overall client experience. ESSENTIAL FUNCTIONS: Assists in managing key client accounts by executing strategic updates in Salesforce.com, supporting relationship-building efforts, and helping identify revenue growth opportunities. Supports the coordination and allocation of internal resources (design, development, analytics, operations) to ensure client projects are completed on time and to quality standards. Assists in creating H...