End of Tenancy Consultant

Job description

Welcome to Charters , we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 16 offices and over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as an End of Tenancy Consultant in our Southampton office Let's talk about the role. It involves We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; - Handle all documentation related to the end of tenancy process, including inventory reports, check-out reports, and deposit refunds. - Coordinate any necessary repairs or maintenance work to ensure properties are returned to a satisfactory condition for re-letting. - Act as the main point of contact for both landlords and tenants throughout the end-of-tenancy process, providing regular updates and addressing any concerns or queries promptly. - Assist in resolving any disput...