Front Desk Host

Job description

Responsibilities and job functions include but are not limited to the following: 1. Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Hyatt Place. Displays dignity and respect of others at all times. 2. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc. 3. Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. 4. Answer hotel telephones courteously and efficiently following Hyatt Place standards. 5. Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system and safe food handling knowledge. 6. Assist guests with food orders and serves food and beverage items to guests in a friendly, professiona...